Ordering with Qaseh Gifts

Ordering
1. Orders can be made by phone /e-mail/ Qaseh Gift’s blog
2. A 50% deposit (non-refundable) is required upon confirmation of order and the balance paid upon delivery.
3. Deposit cash or transfer funds by Direct Transfer to our Maybank or CIMB account (acct. no will be provide upon confirmation of orders)
4. To ensure you selected gifts will be available, please order early
Delivery Information
1. All items is available for delivery within Klang Valley and service is available for orders more than RM 500.00
a) Delivery in the same building but different floor:
- 1st hamper, follow the above rate
- 2nd hamper onwards, will be charged RM5.00/hamper
b) Different precinct/road in the same area
- 1st hamper, follow the above rate
- 2nd hamper onwards, will be charged RM10.00/hamper
2. Special request orders must be placed at least three working days in advance.
3. Please allow 3 days for delivery arrangement.
4. To ensure smooth delivery, please provide the recipient's full address & contact numbers.
5.  Qaseh Gifts reserves the right to reject any order depending on circumstances.
Note: For the location not listed, please email us at qasehgifts@gmail.com to verify

Exchange & Refunds
All goods sold are non-exchangeable and non-refundable.

Non-acceptance of Order
Order acceptance and the completion of the contract between you and us will take place on the dispatch of the products ordered to you unless we have notified you that we do not accept your order.

Non-acceptance of an order may be a result of one of the following:
• The product that you have ordered is unavailable in stock
• Our inability to obtain authorization for your payment
• The identification of a pricing or product description error


Order Cancellation
1. Unless otherwise your order specified for particular products, we will refund your payment to you if you decide to cancel your order within 24 hours after your order has been confirmed.
2. If you decide to cancel your orders 24 hours after your order has been confirmed and prior to delivery, we will deduct 50% from your payment as administrative and cancellation fees. The balance after deduction of the administrative fees and the transaction fees will be refunded to you.
3. The full price of the order will be chargeable if the order is already delivered but no recipient or the wrong address was given. There will be a minimal delivery charge of RM 20 (C.O.D) if the order is re-directed to another address as delivery contractors are paid based on per trip per address basis.
*Once your order has been delivered you are not able to cancel your order. We will not refund your payment even if you return the products to us.

Substitution
1. Qaseh Gifts reserves the right to substitute any products that are are of stock with another with equivalent or higher in value.
2. Prices are subject to charge on festive seasons such as Chinese New Year, Christmas, Hari Raya etc
Warranty
1. Goods & Services provided are assured of its intended purposes & reliability.

Damage or Expired
You are required to report damage/expired item in your hamper within 24 hours after you received the hamper. Qaseh Gifts will replace damaged/expired goods/products if the item is damaged by the time it reaches the destination. We will not entertain any request if more than 24 hours after you have received the package.

Delivery Charges

Klang Valley (Federal Territory and Selangor)
Kuala Lumpur50000-60000 RM35
Petaling Jaya46000-60000 RM35
Subang Jaya47200-46999 RM35
 47500-47499 RM35
Shah Alam40000-40999 RM35
Klang Town41050-41150 RM35
Bandar Puchong Jaya47100-47190 RM35
Batu Caves68100 RM35
Ampang68000 RM35
       
SELANGOR      
Bandar Puncak Alam42300 RM45
Batang Berjuntai45600-45620 RM80
Batang Kali44300 RM80
Banting47200 RM50
Bangi43600 RM35
Beranang43700 RM45
Bukit Rotan45700 RM80
Cheras, Batu 943200 RM35
Cyberjaya63000-63300 RM35
Dengkil43800 RM45
Hulu Langat43100 RM45
Jenjarom42600 RM45
Jeram45800 RM80
KLIA64000 RM80
Kajang43000 RM35
Kapar42000 RM35
Kerling44100-44110 RM50
Klang 241000 RM35
 41200-41990 RM35
Kuala Kubu Baru44000-44020 RM50
Kuala Selangor45000 RM80
Port Kelang42000-42100 RM35
Pulau Indah/Carey42320-42960 RM45
Putrajaya62000-62988 RM35
Rasa44200 RM45
Rawang48000 RM45
Sabak Bernam45200-45209 RM80
Sekinchan45400 RM80
Semenyih43500-43558 RM45
Sepang43900 RM80
Seri Kembangan43300 RM25
Sungai Ayer Tawar45100 RM80
Sungai Besar45300 RM80
Sungai Buloh47000 RM35
Sungai Pelek43950 RM80
Tanjung Karang45500 RM80
Tanjon Sepat42800 RM50
Telok Panglima Garang42425-42509 RM45

Contact us
qasehgifts@gmail.com

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